Welcome to Fresh Cake & Bake. These Terms and Conditions govern your use of our website www.freshcakeandbake.in and the services we offer. By accessing or using our site, you agree to be bound by these terms.
1. Use of Website
- You must be at least 18 years old to use this website or place an order.
- You agree to provide accurate and current information while placing an order.
- You are responsible for maintaining the confidentiality of your account information.
2. Product Information
- We strive to display accurate product descriptions, pricing, and images. However, minor variations in design, color, or decoration may occur.
- All cakes are made fresh and are subject to availability.
3. Orders & Payments
- Orders must be placed in advance as per the delivery time slots available.
- We reserve the right to cancel or refuse any order at our discretion.
- All prices listed are in INR (₹) and include applicable taxes.
- Payments can be made via online payment methods available on the site.
4. Delivery Policy
- We offer delivery within specified areas and time slots.
- Delays may occur due to weather, traffic, or unforeseen circumstances.
- It is your responsibility to ensure someone is present at the delivery address to receive the order.
5. Cancellation & Refund Policy
- Orders can be cancelled at least 24 hours before the scheduled delivery time for a full refund.
- No refunds will be issued for cancellations made less than 24 hours in advance.
- If you receive a damaged or incorrect item, please contact us within 2 hours of delivery.
6. Intellectual Property
- All content on the website, including images, logos, text, and graphics, is the property of Fresh Cake & Bake and may not be used without permission.
7. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
- Our liability is limited to the value of the product purchased.
8. Privacy
- Please refer to our Privacy Policy for information on how we collect, use, and protect your data.
9. Changes to Terms
- We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
10. Contact Us
If you have any questions or concerns regarding these Terms, please contact us